When you call us, please have the following information available.
1. Is this an Emergency or Non-emergency situation?
2. What is the nature of the problem? Windows? Doors? Entrance? Skylight? Storefront?
3. Name
4. Address - Including Major Cross Streets
5. Is it Commercial or Residential property?
6. Telephone Number you are calling from.
7. Long term contact telephone number.
8. Are you renting, leasing or the owner of the property?
9. Is the property readily accessible? Describe any and all entrances that may be gated or require special access or security codes etc.